Customer Service Coordinator Lobang!

Position : Customer Service Coordinator (Cantonese Speaking)
Reporting : Retail Manager
Status : Permanent
Salary Package : $2,100 to $2,600
Start Date : Dec'08 - Jan'09

The Job
Acting as an ambassador of the XXX brand in our Relationship Centre, you will be the main contact point with the customer by telephone or mail. You will be responsible for taking orders, understanding and satisfying customer needs, listening, informing and proposing solutions to customer problems.

Requirements
- Diploma or Degree in a relevant discipline
- 1 – 2 years of working experience in telephone sales dealing with premium lifestyle products
- Excellent communication skills with ability to interact with customers from diverse cultures
- Strong problem identification and solving skills
- Meticulous, patient and customer oriented
- Able to multi task and work in a fast paced environment
- Proficient in MS Office applications
- Strong interest and knowledge in coffee
- Fluent in English, Chinese, and Cantonese

Pls email your resume to jane@skillsforce.com.sg.

Pls pass on to your friends, and friends' friends, and friends' friends' friends.....

nolstagic

i was taking bus on my way home.. when i started to think about some of my old time friends.. it's amazing how long back we have gone to...
I am only giving credit to those whom i know for at least 10 years and still keepin in touch closely... almost.

xq- since primary 4, ie 10 yr old when i know her.. means i have known her for 18 years!
chris - since pri 4 also but only get to know her better during sec 3.. means.. 15.. means... 13 years
yunyi - since sec 1 hence 15 years
lydia - since jc 1.. means 11 years
eunice - since jc time.. almost 10 years too
ruyan - since jc time.. almost 10 years too
shuyun - since jc time.. almost 10 years too
kenneth - since jc2.. almost 10 years too
zx - since uni yr 1.. almost 10 years too (almost)
hong tat - know through vacation job, hence also almost 10 years!


it's amazing coz if i didnt stop and tink abt it, i wouldnt have realised we have been friends for so long... cheers to our friendship.. and may there be another 10 years.. and so on!

Actually i feel like telling my friends how long we known each other.,.. but i fear they tot my life is ending soon..
nono! im juz feeling nolstagic!

Job Lobangs!

I am now a recruitment CONsultant, hence I am here to CONvince you to take up a job with me!!!
Currently looking for this position. it's... URGENT!!!

IT Support Analyst (prefer from Asset Mgmt/Fund Houses) - Only Singaporeans will be considered

Our client is a very well established fund management instituition, with almost 30 years of investment success in the Asia Pacific market.


As IT Support Analyst, you will play a key role in ensuring the smooth implementation, and support of all operations systems.

Only Singaporean / PR candidates with competency in SQL, .Net, C++, VBA, EXCEL programming will be considered.


Responsibilities


1) Maintain in-house hedge funds system, which encompasses:

§ Understanding of investment team and operation users business and process requirements and translating into technical implementations;

§ troubleshooting technical issues;

§ developing new reports;

§ implementing system / database upgrade.



2) Maintain front end trading system (Bloomberg POMS), which encompasses:

§ supporting users and troubleshooting issues including implementing program logic and making use of upload functionalities to resolve issues;

§ liaising with the vendor to provide solution to the various issues;

§ codes maintenance, e.g update broker’s commission logic;

§ report extraction; and

§ acquiring a strong understanding of investment team and operation users business and process requirements so as to better support their needs



3) Develop in-house solutions to:

§ automate existing/new processes, e.g fund price upload;

§ complement existing processes, e.g generating of alert messages; and

§ extract data for management reporting



4) Project Management

§ assume a lead role in new initiatives involving IT by liaising with different parties and stakeholders; and

§ liaise with vendor for purchase of licenses and consultancy services.


Requirements


§ Bachelors degree in IT with effective diagnostic and communication skills;

§ At least 4 years of relevant working experience; preferably in a banks/fund or investment houses

§ Possesses a solution mindset and a strong service mentality;

§ Independent, able to follow-up with vendors to resolve issues and discuss with internal users on issues;

§ Proficiency in SQL, .Net-C#, VBA and Excel programming;

§ Familiarity with Bloomberg POMS and Finlab Packhedge will be an advantage;

§ Strong understanding of asset management industry, processes and trading products is preferred.

Pls contact me for more information! :)

Happy Loooongg Weekend!